Refund Policy

Buy Now buttons on this site take you to the official product page, where your order is placed and payment is processed. The refund window, return address, restocking rules and payment-method timelines shown at that store's checkout are the terms that legally apply to your purchase. Please review them before ordering.

If your CubbyWatch arrives damaged, defective or not as described, contact us as soon as possible with your order details and, where relevant, a photo of the issue. We will help you arrange a replacement or refund under the store's guarantee.

• Contact us first by email, Telegram or WhatsApp (details below) and include your order number and the reason for the request.
• We will confirm the applicable return instructions and window based on your order.
• Return the product in its original packaging with all included accessories (charging cable, strap, guide) so it can be inspected on arrival.
• Once the return is accepted, your refund is issued by the store to the original payment method. Bank processing times vary and typically add a few business days.

Refunds may be limited or declined where the watch has been misused, dropped in water beyond its splash-friendly design, opened or repaired by unauthorized parties, or returned without its original accessories. Change-of-mind returns may also be subject to the return window and conditions shown at checkout.

Original shipping charges, where applicable, are generally non-refundable unless the return results from our error (for example, a damaged or incorrect item was sent).

Before starting a payment dispute with your bank, please contact us — most issues can be resolved faster through a direct refund or replacement, and chargebacks can delay the resolution for everyone.